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All orders ship same day if placed before 2 p.m. EST Monday - Friday unless there is a fraudulent warning or shipping address error.
We never ship during weekends or holidays.
All shipments have real time tracking and verified tracking numbers so you can track your items 24/7 with delivery confirmation.
Orders are shipped with USPS 2-3 day priority mail or USPS First Class mail, depending on the shipping option you choose during check out.
Free 2 Day shipping on all orders over $100 in the USA.
Free First class shipping (3-5 days) on all eyelash orders in the USA
Yes, we ship to all countries worldwide with verified tracking. We advise that you choose USPS Priority for fast and reliable shipping to your country. We do not advise to use First Class mail if you are in a rush, orders can sometimes get held up in customs. We cannot be held responsible for orders held in customs. USPS First Class/Free Shipping is the slowest and cheapest option. If you are in a rush, choose Priority Mail.
Once your order has been shipped, you will receive an 'Order Fulfilled’ e-mail which will include your tracking number and details on where your package can be tracked. Please allow a few hours for the tracking information to show. Please contact us at firstname.lastname@example.org if you have not received your order after estimated delivery time.
We will assist our customers to the best of our ability to get your package found. We are not responsible for lost or stolen items as well as addresses that are incorrect. You will have to file a claim with the carrier and we will assist. It is important you verify all information before placing your order.
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